3-Wick - Imperfect Label
3-Wick - Imperfect Label
Low stock: 2 left
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These candles feature minor label imperfections that didn’t meet our visual standards. Variations may include small printing quirks or slight misalignment on the scent, lid, or caution labels.
The candles themselves are fully functional and hand-poured with care in Winnipeg, MB. Offered at a reduced price to help minimize waste.
PRODUCT INFO
PRODUCT INFO
- 170 g (6 oz.)
- 20-30 hour burn
- Soy wax
- Cotton wick
- Phthalate-free fragrances
- Reusable tin with lid
BURNING TIP
BURNING TIP
Burn at least 3 hours the first couple of burns to ensure tunneling doesn't occur, though melt pools don't always go to the edge the first burn.
TO PREVENT FIRES & SERIOUS INJURY
TO PREVENT FIRES & SERIOUS INJURY
Always trim wicks to 1/4" (0.6 cm) before lighting and keep debris out of wax pool. Place candle on heat-resistant surface, avoiding drafts. Never burn longer than 4 hour intervals. Always burn within sight and extinguish before leaving the room. Don’t burn near things that catch fire. Keep away from children and pets. Don’t extinguish with water. Always let wax harden before relighting, touching or moving.
REUSE TINS FOR
REUSE TINS FOR
Click here for tips on how to clean your tins.
- Trinkets
- Catch All
- Office organization
- Makeup organization
Shipping Policy
Real-time carrier rates are shown at checkout.
Free shipping on orders $150–$500.
We currently ship within Canada only.
CURBSIDE PICKUP
Free curbside pickup is available in Winnipeg.
Once your order is ready, you’ll receive a confirmation email. Please reply with your preferred pickup date and time, and we will confirm availability.
Please do not arrive for pickup before your pickup time has been confirmed, as the pickup location is not a storefront and unscheduled pickups may not be able to be accommodated. This helps ensure someone is available to assist you when you arrive.
ORDER PROCESSING
All orders are processed within 3–5 business days.
If you require your order sooner, feel free to email fireandfircandleco@gmail.com, and we’ll do our best to accommodate expedited processing where possible.
Once your order is ready, you’ll receive either a pickup notification or a shipping confirmation with tracking, based on the option selected at checkout.
Refund Policy
Refunds
If you are not 100% satisfied with your purchase, Fire & Fir Candle Co. has a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return. We accept returns on any item that is in the same condition you received it, unused and in its original packaging.
To start a return, please contact us at info@fireandfir.ca. We reserve the right to deny any refund to the sender without prior return approval. Items sent back to us without first requesting a return will not be accepted, meaning you will not receive a replacement, refund or have the items returned back to you.
If approved for a return we will send you instruction on how and where to send your package, with the option of local pick up within Winnipeg for a $3 fee. We will then notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time or your bank or credit card company to process and post the refund too. Please note we cannot guarantee a refund will be processed until the item has been received.
You will be responsible for paying for your own shipping costs for any returned items you are not satisfied with. If you receive a refund, the cost of return shipping will not be added to your refund. Only if an item is defective or damaged, will the return shipping cost be covered.
You can always contact us for any return inquiries at info@fireandfir.ca.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We can then evaluate the issue and make it right for you. You may need to either send us a photo or video showing the issue or we will send you a return shipping label to return the item back to us.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, unless defective or damaged, like custom products, sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.
Exchanges
If you are unsatisfied with your purchase please contact us at info@fireandfir.ca with your issue and request an exchange. If your exchange is accepted, we will send you instructions on how and where to send your package. Any items returned without approval for exchange first, will not be replaced, returned or refunded. Please contact us first.
SALE POLICY
Items purchased before or after any promotional sale, are not subject to price adjustments regarding sale pricing.
Discount codes must be applied before checkout. Once order has been submitted discount codes cannot be applied.