Shipping Policy

We currently only provide shipping within Canada, we hope to expand in the future! Free shipping on orders over $75, use code FREESHIP.

CURBSIDE PICK UP

Curbside pick up is ALWAYS free.

You can also choose to pick up at one of our markets. A confirmation email will be sent to you when the order is ready for pick up where arrangements can be made.

Please do not proceed to pick up your order before the confirmation email is sent and arrangements have been made for pick up. You can reply directly to the email once received with a time and date you'd prefer.

LOCAL DELIVERY

Contactless delivery is available in Winnipeg for $3.00, with a minimum order of $25.00. Free delivery for orders over $85.00.

 

Orders will be left in accessible mailboxes or in hidden areas for larger orders that wont fit, and then you'll receive an email stating it's been dropped off. Currently we pack local orders in paper gift bags, with a sticker to seal it closed. Please leave a note on your order of where you would like your order hidden, otherwise we will find a safe space. If you do not have a mailbox we can access or any safe spots to hide it, or live in an apartment, then please add a note to your order with that information, so we know to contact you when your order is ready for drop off and we can set up a time where someone will be home. We want your package safe from the elements and evil.

ORDER PROCESSING

All orders are processed within 3-5 business days. If you need your item to be shipped sooner than this, please email info@fireandfir.ca and we can see if your shipment can be expedited. Once your order is ready, you will either receive a notice of pick up or a notification of shipping with tracking number - depending on the method you chose at check-out.