Shipping Policy

Real-time carrier rates are shown at checkout.

Free shipping on orders $150–$500.

We currently ship within Canada only.

CURBSIDE PICKUP

Free curbside pickup is available in Winnipeg.

Once your order is ready, you’ll receive a confirmation email. Please reply with your preferred pickup date and time, and we will confirm availability.

Please do not arrive for pickup before your pickup time has been confirmed, as the pickup location is not a storefront and unscheduled pickups may not be able to be accommodated. This helps ensure someone is available to assist you when you arrive.

ORDER PROCESSING

All orders are processed within 3–5 business days.

If you require your order sooner, feel free to email fireandfircandleco@gmail.com, and we’ll do our best to accommodate expedited processing where possible.

Once your order is ready, you’ll receive either a pickup notification or a shipping confirmation with tracking, based on the option selected at checkout.